Customer Service/Customer Support Jobs Opening in The Overseas Consultant at Mumbai
Job Description
About the internship
1. Assisting customers with inquiries, providing accurate information, and resolving issues promptly.
2. Managing and maintaining customer accounts, ensuring all details and documentation are up to date.
3. Collaborating with cross-functional teams to address customer concerns and improve overall service quality.
4. Conducting research and analysis to identify trends and patterns in customer feedback, contributing to process improvements.
5. Supporting the creation and maintenance of customer support materials, including FAQs and knowledge base articles.
2. Managing and maintaining customer accounts, ensuring all details and documentation are up to date.
3. Collaborating with cross-functional teams to address customer concerns and improve overall service quality.
4. Conducting research and analysis to identify trends and patterns in customer feedback, contributing to process improvements.
5. Supporting the creation and maintenance of customer support materials, including FAQs and knowledge base articles.
Skill(s) required
Earn certifications in these skills
Learn MS-Excel
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internship
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2164875
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
The Overseas Consultant
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