Customer Service/Customer Support Jobs Opening in Unimonks at Delhi
Job Description
Selected intern's day-to-day responsibilities include:
1. Respond promptly and efficiently to customer inquiries via phone, email, and live chat, ensuring exceptional service is provided at all times
2. Assist in resolving customer complaints and issues, aiming for quick and effective solutions
3. Collaborate with cross-functional teams to ensure customer feedback is addressed and escalated appropriately
4. Maintain accurate customer records and update our CRM system with relevant information
5. Attending the phone leads and converting them.
6. Assist in developing and implementing customer service policies and procedures to enhance overall service quality
7. Work on outbound calls and lead generation
If you are a proactive problem-solver with a passion for delivering exceptional customer experiences, this internship opportunity at Unimonks is perfect for you! Join our team and gain valuable hands-on experience in the fast-paced world of customer service. Apply now!
1. Respond promptly and efficiently to customer inquiries via phone, email, and live chat, ensuring exceptional service is provided at all times
2. Assist in resolving customer complaints and issues, aiming for quick and effective solutions
3. Collaborate with cross-functional teams to ensure customer feedback is addressed and escalated appropriately
4. Maintain accurate customer records and update our CRM system with relevant information
5. Attending the phone leads and converting them.
6. Assist in developing and implementing customer service policies and procedures to enhance overall service quality
7. Work on outbound calls and lead generation
If you are a proactive problem-solver with a passion for delivering exceptional customer experiences, this internship opportunity at Unimonks is perfect for you! Join our team and gain valuable hands-on experience in the fast-paced world of customer service. Apply now!
Skill(s) required
Earn certifications in these skills
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. are from or open to relocate to Delhi and neighboring cities
3. have relevant skills and interests
Perks
Additional information
Stipend structure: This is a performance-based internship. In addition to the minimum-assured stipend, you will also be paid a performance-linked incentive (₹ 1000 per sale).
Number of openings
2
Certificate: Will be provided at the end of the Internship
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2242367
Job Category Internship , Tech Support
Locality Address
State Delhi
Country India
About Company
Unimonks
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