Customer Service Data Analysist Jobs - Gurgaon - Medfuture (India) - 4.0 to 9.0 years of experience - 23 January 2020
Job Description
- Delivering a comprehensive service to enquiring customers (Australia / New Zealand / UK)
- Possibly delegating certain customer enquiries to specific teams
- Managing a number of incoming calls and emails
- Managing customers’ accounts ( In system as well as via service )
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets via best Customer Service
- Generating sales leads, building sustainable relationships where necessary
- Reporting monthly Sales / Complaints / Other Insight data to the Management
Required traits that a candidate will be expected to display in order to excel in the role:
- Excellent verbal and written communication skills
- The ability to maintain calm under pressure
- A thorough knowledge of the product or service the company they work for is offering
- Efficiency and organisational skills
- Administrative skills
Job Particulars
Education BA
Who can apply Experienced (4 to 9 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id837706
Job Category
Locality Address
State Haryana
Country India
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