Customer Service Desk Jobs Opening in I-DEASINFINITE at Andheri East, Byculla, Thane, Mumbai
Job Description
Provide analysis and support on the use and interpretation of the measurement and reporting data.
Define plans for data collection, including the types of data and time of data capture, coordinate activities to collect, analyze, and report the information, and coordinate activities to ensure the external audit readiness of measurement data if required.
Provide the management team, including Business Advisors and Business Operations Specialists with the measurement tracking, reporting and analysis required for the business unit.
Required Technical and Professional Expertise
Must have Good Communication Skills
Must have excellent MS Office Knowledge- MS word , Excel , PowerPoint
More information about this Customer Service Desk Job
Please go through the below FAQs to get all answers related to the given Customer Service Desk job
Define plans for data collection, including the types of data and time of data capture, coordinate activities to collect, analyze, and report the information, and coordinate activities to ensure the external audit readiness of measurement data if required.
Provide the management team, including Business Advisors and Business Operations Specialists with the measurement tracking, reporting and analysis required for the business unit.
Required Technical and Professional Expertise
Must have Good Communication Skills
Must have excellent MS Office Knowledge- MS word , Excel , PowerPoint
Who has worked on a ticketing tool, SLA management, incident management.
Should be ready to work in the shift (9 to 9).
Should have knowledge on call analysis.
Should be proficient in Excel
More information about this Customer Service Desk Job
Please go through the below FAQs to get all answers related to the given Customer Service Desk job
- What are the job requirements to apply for this Customer Service Desk job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Desk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Desk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Desk position?
- Ans: There are immediate 1 job openings for Customer Service Desk in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1754698
Job Category BSc/BCA/BBM , Tech Support
Locality Address Andheri East , Byculla , Thane
State Maharashtra
Country India
About Company
i-deasinfinite is a professionally managed company with a qualified management and technical team providing end-to-end Information Technology solutions for medium and large business enterprises.
Over the past few years, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India, we strive to bring the best-of-breed solutions that meet the immediate and future needs of our clients.
At i-deasinfinite, our mantra to build customer loyalty is through timely and efficient service. Understanding the demands of the corporate world and our ever-ready attitude has won us many prestigious projects.
Our strong association with leading IT partners DRUVA, SYNOLOGY, LOGIX, VERITAS, SYMANTEC and REDHAT has provided us with an excellent technical and customer orientation that is hard to find elsewhere. Our technical aptitude is matched by our positive attitude towards problem solving and resource management of our customer needs.
Over the past few years, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India, we strive to bring the best-of-breed solutions that meet the immediate and future needs of our clients.
At i-deasinfinite, our mantra to build customer loyalty is through timely and efficient service. Understanding the demands of the corporate world and our ever-ready attitude has won us many prestigious projects.
Our strong association with leading IT partners DRUVA, SYNOLOGY, LOGIX, VERITAS, SYMANTEC and REDHAT has provided us with an excellent technical and customer orientation that is hard to find elsewhere. Our technical aptitude is matched by our positive attitude towards problem solving and resource management of our customer needs.
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