Customer Service Executive Jobs - Bangalore - Professional air cooling - 2.0 to 3.0 years of experience - 09 October 2019
Job Description
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
- Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.
- Develop service procedures, policies and standards. Analyze MIS and enhance productivity and keep accurate records and document customer service actions and discussions.
- Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.
- Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id720180
Job Category
Locality Address
State Karnataka
Country India
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