Customer Service Executive Job in Continental Milkose India Ltd at New Friends Colony, Delhi

FEATURED JOB

Customer Service Executive

Continental Milkose India Ltd

1 to 5 Years

10000 - 20000 Monthly

Expired

Posted: 21 Jan 20

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customersâ€™ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer