Customer Service Executive jobs - Hyderabad - Vector Wings - 0 to 1 years of experience - 01 December 2019
Job Description
Role and Responsibilities:
Answer phones and respond to customer requests.
Provide customers with product and service information.
Transfer customer calls to appropriate staff (as and when asked)
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquiries not immediately resolved.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Answer phones and respond to customer requests.
Provide customers with product and service information.
Transfer customer calls to appropriate staff (as and when asked)
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquiries not immediately resolved.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id771877
Job Category
Locality Address
State Telangana
Country India
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