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Customer Service Executive Jobs in Across India - Nykaa

Customer Service Executive
Nykaa
Anywhere in India
Any Graduate
1 Years
Customer Service Executive Jobs in Across India - Nykaa
Last Date 03 Nov 2019
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Nykaa - Job Details

Date of posting: 04 Sep 19
Customer Service Executive

Experience : Minimum 1 Year handling calls.

Industry : Any ( BPO/KPO etc). Preferred from Ecommerce background. 

Skill Set : Excellent communications Skills.

Timings : Rotational Shifts

Job Responsibilities : 
  • Answer general customer inquiries thought calls, chat, emails until inquiry is closed. 
  • Review orders on a daily basis for possible store assignment issues for fulfilment, address issues. 
  • Investigate customer concerns about product depictions online, such as inaccurate images or product descriptions and making corrections as needed. 
  • Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received. 
  • Maintain customer service log, tracking all incoming inquiries and detailing out customer requests, product defects, shipping errors, etc. 
  • Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising. 
  • Work with Operations to address and resolve store issues.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 Years)

About Nykaa

Nykaa.com is a premier online beauty and wellness destination. It offers beauty and wellness products for men and women at best prices. The products are 100 percent genuine and authentic, sourced directly from the brands. Visit Nykaa for a hassle-free shopping experience, the virtual makeover tool, beauty advice and assistance on the phone, free expert advice and articles on beauty trends and tutorials and celebrity looks. You have the option of paying via Cash on Delivery, Debit Card, Credit Card and Net Banking processed through secure and trusted gateways. Now it.s easy to shop for makeup, skincare, hair, bath and body, fragrances, herbal, wellness, mom and baby, and gift products on Nykaa. Avail of some great offers on beauty and wellness products as well. Nykaa also offers free home delivery for many brands.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nykaa recruiting Customer Service Executive Experienced(1 Years) candidates candidates nearby Anywhere in India.Nykaa vacancies for Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
Nykaa Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills International BPO. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Anywhere in India can apply for Customer Service Executive position in Nykaa. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nykaa recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Nykaa and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Nykaa and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nykaa and near your city and get a secured career.
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