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Customer Service Executive Jobs in Asansol,Delhi,Hyderabad - SuperLearn

Customer Service Executive
SuperLearn
Hyderabad(Hyderabad-Others), Delhi(Delhi-Others), Asansol
1 to 3 Years
SuperLearn
Last Date 25 Dec 2021
This Job is Expired

SuperLearn - Job Details

Date of posting: 26 Oct 21

SuperLearn is an online after-school learning platform for kids (Age 3-14) to discover and pursue a wide range of standardized extracurricular activities (Art, Crafts, Public Speaking, Yoga, Music, Dance, Chess etc.) offered by expert educators.


Job Description:

The Customer Service Executive at SuperLearn will engage with our customers and make them successful in understanding and using the product built by the company. The role will require you to interact with them over text and voice based channels and cater to both inbound & outbound requests. 

As the face of the company in customer interactions, we are looking for someone who is empathetic and can handle stressful situations with gentleness and care.

The Role:

  • Advise our present or prospective customers by responding to their inquiries through whatsapp messages,facebook posts, Instagram posts and calls

  • Resolving customer complaints brought to your attention

  • Pass customer feedback to company representatives through well defined processes

  • Build sustainable relationships and trust with customers through open and interactive communication

  • Keep records of customer interactions, process customer accounts and file documents according to defined processes

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Moderate community interactions and chatbox during live events

 Skills and Experience Required:

  • 1-3 years of proven Customer Support Experience or experience as a Client Service Representative

  • Excellent communication and interpersonal skill

  • High computer literacy and ability to learn new software

  • Patient and active listener

  • Passion for service

Perks:

  • Work in a fast-paced early stage start-up and learn how a business is built from scratch

  • Work with a multidimensional and diverse team with years of experience across various industries


Job Summary

Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1 to 3 Years)
Country : India

About SuperLearn

SuperLearn is an online after-school learning platform for kids (Age 3-14) to discover and pursue a wide range of standardized extracurricular activities (Art, Crafts, Public Speaking, Yoga, Music, Dance, Chess etc.) offered by expert educators.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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SuperLearn recruiting Customer Service Executive Experienced(1 to 3 Years) candidates candidates nearby Hyderabad(Hyderabad-Others), Delhi(Delhi-Others), Asansol.SuperLearn vacancies for Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
SuperLearn Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with BA, BBA/BBM, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad(Hyderabad-Others), Delhi(Delhi-Others), Asansol can apply for Customer Service Executive position in SuperLearn. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SuperLearn recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of SuperLearn and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SuperLearn and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SuperLearn and near your city and get a secured career.