Customer Service Executive Jobs in Bangalore - Infinity Solutions
Customer Service Executive
Infinity Solutions
Expired
Posted: 26 Sep 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, BA, MA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1005388
Job Category Walkin , Tech Support
Locality Address Cox Town, Frazer Town , Indiranagar , Kalyan Nagar , Shivajinagar
State Karnataka
Country India
About Company
INFINITY SOLUTIONS is one of the pioneers in providing I.T Infrastructure & solutions on various platforms and its recruitment company connect with different MNC companies and we ensure of relevant placements. We use technology to empower candidates by providing them with user-friendly solutions that enhance their productivity, MEGA DRIVE today provides solutions to its candidates in specking according to the requirement.
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