Customer Service Executive Jobs in Bangalore - Stylein consultancy Service Pvt. Ltd.

Customer Service Executive
Stylein consultancy Service Pvt. Ltd.
Stylein consultancy Service Pvt. Ltd.
Last Date 20 Sep 2021
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Stylein consultancy Service Pvt. Ltd. - Job Details

Date of posting: 22 Jul 21
Job Title: Customer Service Executive (CSE) / Sales Executive (SE) / RelationshipManager Executive (RME)
● Location: Kaikondrahalli, Bangalore
● Position Type: Fulltime
● Salary Range: Upto 4.5 LPA to 5.5 LPA (inclusive of Variable component & based on current relevant experience)
Employee Value Proposition:
● Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
● Employees get free lunch and snacks.
● Employees are promoted every 6 months. Outstanding performers get promoted every quarter.
● Monthly reward and recognition to outstanding performers.
● Accelerated growth of employees and can become Assistant Manager in as early as 2 years.
● Regular team parties and Annual Day outings for all employees.Qualification and Education Requirements:
● Education- Graduation/HSC qualified.
● Excellent verbal and written communication skills.
● Good Interpersonal skills, numerical and analytical ability.
● Decision-making skills.
● Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
● Proficient in MS Office (Excel, Word).
● Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).● Comfortable with working 6 days a week and the week off will be on weekdays.
Role and Responsibility – Customer Service Executive
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive communication.
● Provide accurate, valid, and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines, and policies.
● Take the extra mile to engage customers.
Role and Responsibility – Sales Executive
● Identifies business opportunities by identifying prospects.
● Sells products by establishing contact and developing relationships with prospects, recommending solutions.
● Outbound calling on data collected through lead generation activities / secondary data sources.
● Daily follow-ups on older leads and work on new leads.
● Maintains quality service by establishing and enforcing organization standards.
● Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.Role and Responsibility – Relationship Manager Executive
● Act as relationship manager for the Paid customers .
● Build sustainable relationships and trust with customer accounts through open and interactive communication.
● Identify and assess customers’ needs.
● Service customer in finding the right tenant/house as per the requirement of customer.
● Dial outbound and attend inbound calls from customers and leads.
● Use internal tools and methods to provide the best possible service to the customer.
● Negotiate with leads on behalf of customers.
● Keep customers up-to-date on the progress of his account.
● Follow communication procedures, guidelines, and policies.
● Go the extra mile to provide excellent customer service.

Job Summary

Job Type : Full Time
Hiring Process : Telephonic Interview, Group Discussion
Who can apply : Freshers
State : Karnataka
Country : India

About Stylein consultancy Service Pvt. Ltd.

Stylein consultancy Service Pvt. Ltd.
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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