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Customer Service Executive Jobs in Bangalore - Telligent Support LLP

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Customer Service Executive

Telligent Support LLP
Expired

Posted: 30 Apr 19

Job Description

    Hiring for an International Gaming E-Mail Support.

    Are you ready to make a difference, help our customers and make the most in the gaming industry?
    If reading this has ignited the passion for games in you, read on:

    Every day will bring new and exciting challenges on the job while you:
    Learn and use groundbreaking technologies
    Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
    Leverage your experience to provide feedback to the team on how to improve our services
    Drive customer communication during critical events.

    What will you be doing :
    Provide support and resolving technical issues via email, phone and other electronic communications
    Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed

    What were looking for 
    0 to 4 years of customer service experience through phone, email and chat.
    Experience in the gaming/tech support would be an asset
    Excellent oral and/or written communication skills
    Customer service experience with strong customer focus
    Excellent team player with experience and passion for gaming
    Strong multi-tasking skills
    Strong analytical and troubleshooting skills and experience
    Self-starter who is excited about learning new technologies on a daily basis

    Benefits 

    Best in the industry pay
    Performance based incentives
    Incredible growth opportunities from internal IJPs
    Regular Rewards and Recognition Program
    Monthly Employee Engagement Activities
    Free unlimited meals 
    Free transportation (both ways) for maximum ease
    Security Escort for women taking Company cab post 9pm
    Housing conveyance allowance 
    Medical Insurance.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id610966
Locality Address
Country India

About Company


Telligent Support Centre, headquartered at Electronic City, Phase 1, Bangalore, has been in the outsourcing industry for over 15 years. We are a multidisciplinary IT Enabled Services provider, servicing clients across the Globe. Our Indo-American Management team combined with a well-trained team of handpicked India based specialists helps us provide the highest quality support. Our best practices are based on years of meticulous and extensive global market research with continuously ongoing analysis that equips us to handle businesses across varied domains.
Contact Person: Navya GaddeMob:7899915386;gadde.navya@teamblr.com
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