Customer Service Executive Jobs in Coimbatore - Sure Solutions Satisfying Financial Need

Customer Service Executive

Sure Solutions Satisfying Financial Need

0 Years

800000 - 1000000 Monthly

Expired

Posted: 19 Dec 18

We are looking for a customer-oriented service representative.

Responsibilities and Duties

Responsibilities

Generate sales leads
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers