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Customer Service Executive Jobs in Gurgaon - The Flights Guru

Customer Service Executive
The Flights Guru
The Flights Guru
Last Date 05 Jun 2018

The Flights Guru - Job Details

Date of posting: 06 Apr 18

Customer Service Role responsibilities:

  • Handle pre departure and in resort queries from clients
  • Make outbound calls to customers to follow up on a variety of issues.
  • Use multiple applications during call
  • Handle inbound calls consistently meeting and maintaining Department standards and goals
  • Ability to provide expert advice and accurate information to customers regarding the website, booking challenges, and changes/cancellations to existing reservations.
  • Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer's needs.
  • Resolve calls and only escalating when all options have been exhausted.
  • Participate and provide feedback during focus groups. Work effectively and concisely within a larger team structure to meet company goals.
  • Ability to proactively offer positive and constructive feedback.
  • Maintain positive attitude at all times.


Hiring Process : Face to Face Interview

About The Flights Guru

We are a leading online travel agency that specialises in providing you with the best and extremely low priced flights and holiday packages to your desired destinations all over the world. We are a team of passionate individuals who sincerely believe in the sheer charm of adventure and wanderlust.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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The Flights Guru recruiting Customer Service Executive fresher’s in Gurgaon. The The Flights Guru vacancies for Customer Service Executive is filled through Face to Face Interview etc.
The Flights Guru jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Service Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to The Flights Guru recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of The Flights Guru and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of The Flights Guru and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.