Customer Service Executive Jobs in Hyderabad - Jobs Services
Customer Service Executive
Jobs Services
Expired
Posted: 19 Dec 17
Job Description
Duties and Responsibilities of a Customer Service Job
- Deal with the customers via emails, over the phone, or face to face
- Listen to the customer queries patiently and solve it.
- If the problem doesn't seem to solve, then forward the problem to the superiors.
- Respond to the problems of the customer promptly
- Look after the customer accounts and update their transaction status
- Draft the necessary documents, letter or statements, as required by the customer
- Maintain records of interactions with the customers in an orderly manner
- Coordinate with the internal department to find solutions and resolve matters
- Maintain a follow up on the customer, whose query you had solved,.
- Ensure they are satisfied with your answer.
- Qualifications Required for Getting into Client Servicing
- High school diploma or degree and a bachelor's degree or something equivalent
- Knowledge of customer services ethics, principles and procedures
- Proficiency in administrative and documentation procedures
Job Particulars
Education Diploma, B.Com, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id368646
Job Category Diploma , Tech Support
Locality Address
State Telangana
Country India
About Company
aims to achieve customer satisfaction by delivering reliable services
with consistent quality.
Jobs By Location
Hyderabad
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