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Customer Service Executive Jobs in Kochi - Kitchenoscope modular kitchens

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Customer Service Executive

Kitchenoscope modular kitchens
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, BA(Accountancy, Arabic, Bank Management, Book Keeping and Accountancy, Business Economics, Business Management, Commerce, Economics, English, Folklore Studies, Geography, Hindi, History, Humanities, Malayalam, Philosophy, Politics, Tamil, Kannada), 12th Pass (HSE)
location-icon Kochi
Expired
Posted: 31 Oct 20
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Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Role customer service tech support
Education B.Com, BA(Accountancy, Arabic, Bank Management, Book Keeping and Accountancy, Business Economics, Business Management, Commerce, Economics, English, Folklore Studies, Geography, Hindi, History, Humanities, Malayalam, Philosophy, Politics, Tamil, Kannada), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1028364
Job Category Tech Support
Locality Address Kalamassery
State Kerala
Country India

About Company

Kitchenoscope modular kitchens
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