Customer Service Executive Jobs in Kochi - QS Cert Solutions
Customer Service Executive
QS Cert Solutions
0 Years 
10000 Monthly 
Expired
Posted: 18 Jan 22
Job Description
Customer Service Executive
- Manage telephonic calls, messages, and email.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:-
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1396183
Job Category Diploma , Tech Support , Work from Home
Locality Address palarivattom
State Kerala
Country India
About Company
QS Cert Solutions
Jobs By Location
Noida
Mumbai
Pune
Gurgaon
Hyderabad
Delhi
Ahmedabad
Chennai
Kolkata
Bangalore
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
