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Customer Service Executive Jobs in Mumbai - For a client of TeamLease Services Ltd

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Customer Service Executive

For a client of TeamLease Services Ltd
experience-icon 1 to 2 Years
salary-icon 198000 - 400000 Yearly
Expired

Posted: 09 Jul 20

Job Description

About the company-It is an American multinational ride-hailing company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery  and a micromobility system with electric bikes and scooters. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

Designation-Customer service

Hiring all-star Brand Ambassadors to spread the word about Uber & acquire new drivers and riders! This role is specific to Places Operations (Airports, Railways, Venues, etc).

The job description of the role is -

1. Provide a standardised high-quality experience to Uber riders at Airport.

2. Welcome & proactively assist riders in installing and understanding Uber applications.

3. Booking a ride through app or device(s) provided by Uber and Setting up right ETA expectations to the Rider after booking the cab

4. Make ride recommendations for families, premier riders & travellers with extra luggage.

5. Resolving minor issues, cancellations and refunds.

6. Locating Uber cab and coordinating with the driver for pickup.

7. Providing internet to riders who are struggling with network

Looking for candidates with experience in customer service/customer facing roles.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BSc
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id957392
Job Category
Locality Address
Country India

About Company

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