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Customer Service Executive Jobs in Mumbai - Nykaa E-Retail Pvt. Ltd.

Customer Service Executive
Nykaa E-Retail Pvt. Ltd.
Any Graduate
1 Years
Customer Service Executive Jobs in Mumbai - Nykaa E-Retail Pvt. Ltd.
Last Date 30 May 2020
This Job is Expired

Nykaa E-Retail Pvt. Ltd. - Job Details

Date of posting: 31 Mar 20
Customer Service Executive

Experience : Minimum 1 Year handling calls.

Industry : Any ( BPO/KPO etc). Preferred from Ecommerce background.

Skill Set : Excellent communications Skills.

Timings : Rotational Shifts

Job Responsibilities :

1. Answer general customer inquiries thought calls, chat, emails until inquiry is closed. 
2. Review orders on a daily basis for possible store assignment issues for fulfilment, address issues. 
3. Investigate customer concerns about product depictions online, such as inaccurate images or product descriptions and making corrections as needed. 
4. Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received. 
5. Maintain customer service log, tracking all incoming inquiries and detailing out customer requests, product defects, shipping errors, etc. 
6. Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising. 
7. Work with Operations to address and resolve store issues.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 Years)

About Nykaa E-Retail Pvt. Ltd.

Since its inception in 2012, Nykaa has quickly emerged as India’s largest omnichannel beauty destination with millions of happy customers across the country. From bringing you your favorite brands and keeping you up-to-date with the latest beauty trends, expert advice and videos, to more than 30 Luxe and On-Trend Stores, an ever growing online community for beauty buffs, and a Beauty Helpline, we go out of our way to give you only the very best. With 1200+, 100% genuine brands, and six warehouses across India that stock lakhs of well curated, well priced products, Nykaa offers a comprehensive selection of makeup, skincare, hair care, fragrances, personal care, luxury and wellness products for women and men.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Nykaa E-Retail Pvt. Ltd. recruiting Customer Service Executive Experienced(1 Years) candidates candidates nearby Mumbai.Nykaa E-Retail Pvt. Ltd. vacancies for Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
Nykaa E-Retail Pvt. Ltd. Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Service Executive position in Nykaa E-Retail Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Nykaa E-Retail Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Nykaa E-Retail Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Nykaa E-Retail Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Nykaa E-Retail Pvt. Ltd. and near your city and get a secured career.