Customer Service Executive Jobs in Mumbai - Scootsy Logistics Pvt Ltd
Customer Service Executive
Job Description
Skills Required
- Good communications skills (English/Hindi).
- Ability to listen and active problem-solving skills.
- Good interpersonal skills.
- Ability to handle pressure.
- Multitasking.
- Ready to work in rotational shifts.
- Candidates from catering college background and hotel industry are preferred.
JD for Customer Service Executives/ Food Concierge
Responsibilities:
- Responsible for taking inbound calls and making outbound calls to the customers.
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Job Particulars
About Company
From sushi to stationery and shot glasses- we've got you covered!
Scootsy is the speediest delivery service for just about everything from food to gifts, to clothes and essentials.
Our tastemakers have selected the best of your city, delivered to you within an hour. Delivery is free.
Order what you like online, on the phone or through our app and pay cash on delivery.
Scootsy currently delivers between Cuffe Parade and Juhu / Vile Parle. We are constantly growing and hope to serve you soon!