Customer Service Executive Jobs in Mumbai - VIvaConnect Pvt. Ltd.
Customer Service Executive
VIvaConnect Pvt. Ltd.
Expired
Posted: 22 Jun 20
Job Description
Require candidate
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- Fresher can also apply
- 0.6 months to 4 years experience in customer service role
Job Particulars
Education 12th Pass (HSE)
Who can apply Experienced (0.6 to 3+ Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id947504
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
VIvaConnect Pvt. Ltd.
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