Customer service executive Jobs in Navi Mumbai - Freight Forwarding Services Pvt Ltd
Job Description
- DEPT : Documentation
- DESGN : CUSTOMER SERVICE EXECUTIVE
- Placing bookings and providing the details to the shipper
- Complete operation work follow up with shipper / CHA – from container pick up till container gate in.
- Filing ISF
- Inquiring and negotiating rates from liners and quoting the same to shipper
- Replying to the queries placed by our existing shippers
- Sending advance loading list to liners
- Sending loading confirmation when vessel sails
- DO entry : Allot DO to the shipment CHA, container update along with the BL draft entry all in Afford Package
- BOOKINGS : In addition to CSE, person handling bookings has following tasks to do :
- Understanding Customer Needs and planning booking with the liners.
- Getting bookings on time and updating the customer about the same.
- Providing vessel schedule to customer and sending loading list to them
Job Particulars
About Company
Freight Forwarding is a well defined, planned and executed service function. Offering a very strong local network and a comprehensive global reach, it brings to each client the assurance and the satisfaction of dealing with a professional logistics management group. Responsible for this service at Freight is a close knit team of experts who are well informed and well versed with the intricacies of managing and delivering a complete range of logistics solutions across multiple surfaces.
The team has also initiated and carried forward many mutually beneficial movement management partnerships nationally and internationally, which has translated into quick, wider and cost effective access to all markets. Today, the service has evolved to cover a variety of shipments, offering a wide choice of destinations and provides the perfect match between cost and time schedules.
