Customer Service Executive Jobs in Navi Mumbai - Katalyst Business Solutions
Customer Service Executive
Job Description
Hi,
Greetings from Katalyst,
Job Description for Tech Support:
- Answering customers calls related to basics of Hardware/Software/Networking
- Offering Technical Support through Chat/Phone/email for Calling Cards, Internet packs, Computers
- Customer retention and improving customer experience.
- Call monitoring to ensure quality
- Training will be provided, and fresher’s with a flair for IT are also welcome to apply.
Required Experience:
- Minimum one year of international BPO experience.
- Technical support experience would add an advantage.
Shifts: US rotational
Job Particulars
About Company
Katalyst specializes in migrating, managing and supporting your servers, applications, network, and products on Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Over the last 14 years, we have managed IT infrastructure and applications for over 10,000 organizations, on-premises and in the Cloud.