Customer Service Executive Jobs in Pune - Credence Resource Management
Customer Service Executive
Job Description
International BPO - Voice Process (US Collections Process)
Position Title - Executive - Customer Service
Location - Pune
Highlights:
· Best In Market Salaries
· Six week new hire training program
· Unlimited Incentive Plan with transparent KRA's
· Enhance your Analytical/Decision Making & Negotiation skills
· Cross functional growth opportunities within six months for experienced candidates
· Free Medical/Life insurance
· Employee Centric Policies
· Fixed shifts
· 8 hour shifts [Including the 45 min break]
· Free transport [Home pick-up & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
Position requirements:
· Good English verbal skills required
· This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
· Sunday fixed Off & Alternate Saturday Working
· Candidates with experience in collections or mortgage services will have an advantage
Job Type: Full-time
Job Particulars
About Company
