Customer Service Executive Jobs in Pune - Mphasis
Job Description
- Answering Customer Calls as per training imparted and Standard Call Handling Procedures available
- Making Outbound Calls as per the training imparted and the adhering to the standard call handling procedure
- Recording appropriate notes on the account of all calls made (wherever applicable)
- Adhere to Compliance
- Willingness to work in UK Shift
- Self-starter with an ability to work in a team environment.
Skills:
- Excellent Communication skills (Written & Verbal)
- Good Analytical, logical and reasoning skills
- Computer Fundamentals
Eligibility criteria:
- Graduation/Post Graduation Full-Time pass-outs ONLY from recognized universities
- Backlog: There should be no current backlog(s)
Other Benefits:
- Pick up and drop facility
- Global standard work environment
- Proper desk job
- Performance linked incentives
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id251194
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Mphasis
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