Customer Service Executive Jobs in Pune - Siddhika Enterprise
Job Description
Customer Service Executive
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
Job Particulars
Education B.Com, M.Com, BCA, BSc, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2.5 Years )
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1331583
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address Aundh , F.C. Road, Kondhwa , MG Road , Senapati Bapat Road
State Maharashtra
Country India
About Company
Siddhika Enterprise
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Pune
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