Customer Service Executive Jobs Opening in Art Vatika Institute at Faridabad City Centre, Faridabad
Job Description
This is a full-time on-site role located in Faridabad for a Customer Service Executive at Art Vatika Institute. The Customer Service Executive will be responsible for handling customer inquiries and resolving customer complaints through various channels including phone, email, and chat. The Customer Service Executive will also maintain and update customer databases, documents, and records.
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
Responsibilities:
Supervising a team of customer support professionals.
Monitoring the entire customer service process.
Resolving customer issues brought to your attention.
Creating procedures and policies for effective customer service.
Planning how to train customer support professionals.
Standardizing the customer service delivery of an organization.
Interviewing the skills of potential candidates through relevant questions.
Recruiting the best candidates from a wide range of interviewees.
Tracking the work of every customer service representative in the team.
Performing quality assurance surveys with customers.
Conveying customers’ feedback to the team.
Fixing appointments according to the convenience of clients and customers.
Interacting with customers to determine whether they have a desirable and shareable experience.
Helping every customer service professional improve.
Possessing the knowledge and ability to improve customer service of the organization.
Creating a pleasant work environment for customer service professionals.
Skills:
Superior written and oral communication skills.
Leadership skills to guide and improve a team.
Data entry and basic computer skills.
Knowledge about customer relationship management systems.
Knowledge about the best mediation and conflict resolution tactics.
Ability to empathize with customers.
Utmost patience while dealing with angry and agitated customers.
Ability to respect every customer.
Fast and efficient problem-solving skills.
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
- What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Faridabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2314914
Job Category Tech Support
Locality Address Faridabad City Centre
State Haryana
Country India
About Company
Art Vatika is a company involved in the supply of raw materials for cosmetics and candle making, as well as manufacturing cosmetics products across India and exporting various chemicals used in cosmetics production. This seems like a comprehensive operation that caters to both domestic and international markets.
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