Customer Service Executive Jobs Opening in Bayleaf Pvt. Ltd. at Bandra West, Bhayandar, Borivali East, Mumbai

Customer Service Executive

Bayleaf Pvt. Ltd.

2 to 3+ Years

20000 - 35000 Monthly

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Posted: 28 Jun 25

Job Description

Job description

● Respond to customer inquiries via Phone, Email and Chat

● Address customer queries related to product, services and vouchers

● Explaining customers the policies and procedures related to refund and returns

● Document and maintain detailed customer interactions within CRM

● Coordinating customers concerns with various department for resolution.

● Offer product and service information to customers, assisting them in making informed decisions.

● Ensuring a positive customer experience

● Any other related tasks needed.

Requirements:

● Ecommerce, Product Support experience preferred.

● Minimum 2 year of experience in a call center environment

● Good communication skills with fluency in English

● Experience servicing a Domestic customer base

● Should be able to read Rules & Penalty.

● Able to learn new process quickly and adaptable to change

● Comfortable making outbound and taking inbound calls

This position requires excellent communication skills, problem-solving abilities, and a calm, customer-focused approach. Whether interacting via phone, email, live chat, or in person, the Customer Service Executive plays a key role in enhancing the customer experience and upholding the company’s brand reputation.

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Customer Service Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.