Customer Service Executive Jobs Opening in Firstcry at Ajabpur Kalan, Chakrata, East Canal Road, Dehradun

Customer Service Executive

Firstcry

0 Years

14000 - 15000 Monthly

Expired

Posted: 06 Sep 23

Job Description

Solving customers queries through calls and emails.
Only Dehradun candidates can apply
Good English communication required
Fresh and experience both can apply
Work from office only
Telephonic and face to face round of interview will be there.

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Dehradun.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.