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Customer Service Executive Jobs Opening in Himgiri Hire Purchase ltd at Pune-Others, Pune

Customer Service Executive

Himgiri Hire Purchase ltd
experience-icon 0 Years
salary-icon Not disclosed
Apply Now

Posted: 10 Jan 23

Job Description

The Role For Customer Service Executive ( CSE ) Will Be: 
Handling Gold Loan Department
Processing A Gold Loan, Gold Assessment, Valuation, Loan Formalities, Cash Activities, Interest Payment, Renewal Of Loans Etc.
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
 
Required skills:
Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Education B.Com, BBA/BBM
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1673490
Locality Address Pune-Others
Country India

About Company

Himgiri Hire Purchase ltd
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