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Customer Service Executive Jobs Opening in I Fly Now Pvt Ltd at Thane, Mumbai

Customer Service Executive

I Fly Now Pvt Ltd
experience-icon 0 Years
salary-icon 15000 - 21000 Monthly
Expired

Posted: 26 May 23

Job Description

1.Answer inbound /outbound calls.
2.Solving customer queries.
3.Updating data with software or excel.
4.Reporting about call details to manager.
5.Any other work assigned by your reporting manager.
6.Following communication protocols, rules and policies. 
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 21000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1790245
Job Category Tech Support
Locality Address Thane
Country India

About Company

Customer Service Call Centre

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