Customer Service Executive Jobs Opening in Navir Consultant at Ghansoli, Navi Mumbai
Customer Service Executive
Navir Consultant
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Posted: 01 Jul 25
Job Description
Key Responsibilities:-
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
1)Monitor website performance – Make sure the website is running smoothly
and loading fast.
2)Fix technical issues – Quickly solve any problems or errors on the website.
3)Update content – Help upload or change information, images, or other
content on the site.
4)Coordinate with teams – Work with other teams like developers, designers,
or content creators to keep the site working well.
5)Track user activity – Watch how users interact with the site to improve their
experience.
Eligibility Criteria:-
1) Requires good communication skills.
2) Males and Females both can apply.
3) Qualification: HSC / GRADUATE
4) Fresher or experienced, both can apply.
Additional Information:-
1) 6 working days with a rotational week-off.
1) 6 working days with a rotational week-off.
2) Timings will be 10 am -7 pm (General Shift)
Key Skills and Competencies
1. Communication Skills
-
Clear verbal and written communication in the local language and, if needed, in English.
-
Ability to listen actively and respond appropriately.
-
Capable of explaining policies or processes in a calm and respectful tone.
2. Customer-Focused Attitude
-
Strong interpersonal skills with a friendly, helpful, and patient demeanor.
-
Passionate about resolving issues and delivering positive customer experiences.
3. Problem-Solving Abilities
-
Analytical thinking and resourcefulness in identifying solutions.
-
Ability to handle difficult situations calmly and professionally.
4. Organizational Skills
-
Attention to detail when recording customer interactions or managing multiple tasks.
-
Good time management and ability to prioritize under pressure.
5. Technical Proficiency
-
Familiarity with customer service software, CRM tools (e.g., Salesforce, Zoho, Freshdesk), and help desk systems.
-
Proficiency with email, spreadsheets, and office software.
6. Adaptability and Team Spirit
-
Flexibility to adjust to changing business needs or customer expectations.
-
Willingness to support colleagues and contribute to team success.
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
- What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2706495
Job Category Tech Support
Locality Address Ghansoli
State Maharashtra
Country India
About Company
NAVIR CONSULTANTS is an innovative staffing solutions company. We cater to organizations by providing highly qualified and experienced professionals for Executive & Mid Management.
Our specialization is to give Jobseekers a clear and inspiring direction for the future by providing exceptional career advice & helping them succeed in their job search. We deliver value by building long lasting relationships with our clients to meet high performance standards.
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