Customer Service Executive Jobs Opening in Reputed Company at Ghansoli, Navi Mumbai

Customer Service Executive
Job Description
Job Summary:
The Customer Service Executive is responsible for delivering exceptional service to customers by addressing inquiries, resolving complaints, and ensuring customer satisfaction through professional communication and efficient problem-solving. Acting as the face and voice of the company, the Customer Service Executive plays a critical role in building positive relationships with clients, improving customer retention, and contributing to the overall success of the business. The role requires excellent communication skills, patience, and a proactive approach to resolving customer issues.
1. Answer customer questions: Respond to calls, emails, chats, or messages and help customers.
2. Solve customer problems: Listen to customer issues, understand their concerns, and fix them quickly.
3. Tell customers about our services: Share details about company's plans, features, and offers.
4. Update customer info: Keep customer records up-to-date and accurate.
- Qualification: HSC or Graduate
- Skills: Good communication skills
Shift Details: Timings: 9.30 am to 6.30 pm
-Working days: 6 days working
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
- What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.