Customer Service Executive Jobs Opening in Reputed Insurance at Mumbai-Others, Mumbai
Customer Service Executive
Reputed Insurance
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Posted: 29 Jul 25
Job Description
ABOUT THE JOB: We are hiring friendly and experienced people to help our health
insurance customers. If you’ve worked in life or health insurance before and can speak clearly and confidently,this job is for you.
KEY RESPONSIBILITIES
• Handle customer queries related to health insurance policies
• Assist in policy servicing, claims, renewals, and issue resolutions
• Ensure high levels of customer satisfaction and compliance with regulatory standards
• Maintain accurate call records and follow up where necessary.
WHO CAN APPLY:
• Must have completed 12th (HSC)
• Must have 6 months of experience in life or health insurance
• Must have good communication skills.
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
insurance customers. If you’ve worked in life or health insurance before and can speak clearly and confidently,this job is for you.
KEY RESPONSIBILITIES
• Handle customer queries related to health insurance policies
• Assist in policy servicing, claims, renewals, and issue resolutions
• Ensure high levels of customer satisfaction and compliance with regulatory standards
• Maintain accurate call records and follow up where necessary.
WHO CAN APPLY:
• Must have completed 12th (HSC)
• Must have 6 months of experience in life or health insurance
• Must have good communication skills.
Required Skills
Technical Skills:
-
Knowledge of health insurance terminology and processes (TPA, policy issuance, claims, underwriting)
-
Experience with CRMs or ticketing systems
-
Good typing speed and email drafting skills
-
Proficiency in MS Office – Word, Excel, and Outlook
Communication Skills:
-
Fluent in English, Hindi and local language
-
Clear and empathetic voice with the ability to explain medical/insurance terms in simple language
-
Strong listening and interpersonal skills
Soft Skills:
-
Patience and emotional intelligence, especially while dealing with distressed customers
-
Problem-solving and logical thinking
-
Ability to multitask and prioritize in a fast-paced environment
-
High attention to detail and accuracy
More information about this Customer Service Executive Job
Please go through the below FAQs to get all answers related to the given Customer Service Executive job
- What are the job requirements to apply for this Customer Service Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Service Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Executive position?
- Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2724703
Job Category Walkin , Tech Support
Locality Address Mumbai-Others
State Maharashtra
Country India
About Company
Reputed Insurance
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