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Customer Service Executive Jobs Opening in Reputed Insurance Company at Mumbai-Others, Mumbai

Customer Service Executive

Reputed Insurance Company
experience-icon 1 to 2 Years
salary-icon 15000 - 24000 Monthly
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Posted: 30 Jul 25

Job Description

ABOUT THE JOB: We are hiring confident and experienced professionals to handle life insurance renewal processes. If you have experience in insurance or customer service and can communicate clearly in Hindi, English, Gujarati, or Malayalam, this opportunity is for you.  

KEY RESPONSIBILITIES: 
• Make outbound calls to customers regarding life insurance policy renewals 
• Explain due dates, renewal benefits, and available payment options  
• Resolve customer queries related to policy status, terms, or procedures 
• Maintain accurate records of calls and interactions  
• Meet assigned renewal targets while maintaining high customer satisfaction

Required Qualifications and Skills:

Educational Qualification:

  • Minimum: 12th Pass / HSC

  • Preferred: Graduate in any discipline (Commerce, Business Administration, Insurance, etc.)

Experience:

  • Minimum 1–2 years of experience in customer service, preferably in the life insurance or financial services sector.

  • Freshers with strong communication skills and basic insurance knowledge may also be considered.

Key Skills:

  • Excellent verbal and written communication in English and regional languages.

  • Strong interpersonal and persuasion skills.

  • Basic understanding of life insurance products and policy servicing processes.

  • Customer-centric attitude with the ability to handle pressure and resolve conflicts.

  • Proficiency in MS Office, email handling, and CRM or call center systems.

Behavioral Attributes:

  • Patient, polite, and professional tone when dealing with customers.

  • Strong attention to detail and organizational skills.

  • Positive mindset and willingness to learn.

  • Integrity and respect for confidentiality.


More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of 1 to 2 year experience as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Who can apply Experienced (1 to 2 Years)
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2724839
Locality Address Mumbai-Others
Country India

About Company

Reputed Insurance Company
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