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Customer Service Executive : Semi-Voice (Healthcare) Jobs in Bangalore - HGS

Customer Service Executive Semi-Voice Healthcare
HGS
12th Pass (HSE), Any Graduate
0 to 1 Years
Customer Service Executive : Semi-Voice (Healthcare) Jobs in Bangalore - HGS
Last Date 03 Feb 2020
This Job is Expired

HGS - Job Details

Date of posting: 05 Dec 19
Customer Service Executive : Semi-Voice (Healthcare)

Job Code : HGS/128
 
Location: Bangalore, Hyderabad

Education & Experience:
  • 12th/Graduates
  • Fresher 0-12 Months

Desired Skills and Abilities:
  • Process SLA.
  • Telephone etiquettes.
  • MS office.
  • Typing skills & computer skills.
  • Effective communication in English.
  • Good analytical skills.

Criteria:
  • Willing to work in Rotational shifts.
  • 5 days work/ 2 weekly offs.
  • Transport facility provided.

Job Description: 
  • Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary),remittance or denial of the claim.

Roles and Responsibilities:
  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims/developing projects/handling calls, as per the process guidelines.
  • Adhering to the SLA, and understanding Quality & Auditing parameters.
  • Maintaining TAT.
  • Assumes responsibility for work activities and coordinating efforts.
  • Meeting assigned productivity goals.
  • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
  • Adhering to the SLA.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About HGS

HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimising the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HGS recruiting Customer Service Executive Semi-Voice Healthcare Experienced(0 to 1 Years) candidates candidates nearby Bangalore.HGS vacancies for Customer Service Executive Semi-Voice Healthcare is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Service Executive Semi-Voice Healthcare position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.