Customer Service Executive (Voice) Jobs in Delhi - DXC Technology India
Customer Service Executive Voice
DXC Technology India
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 10 Aug 21
Job Description
Essential Job Functions * Responsible for Policy administration and related services of Life or P&C Insurance Policies * Performs routine, recurring processing and quality tasks in support of outsourced serv
Essential Job Functions
Responsible for Policy administration and related services of Life or P&C Insurance Policies
Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Basic Qualifications
Bachelor's degree in Commerce or equivalent combination of education and experience
Candidates must possess good communication skill Both verbal and written
Good analytical and problem solving skills
Open to work in evening and night shifts
PC literacy, basic knowledge of MS office and e-mail skills
Typing on keyboard with data entry speed of at least 25 WPM with good accuracy
Other Qualifications
Working knowledge of US Insurance (Preferably Life, Health or P&C Insurance)
Academics with good understanding of Insurance basics
Working knowledge of accounting and reconciliation or should possess good understanding on concepts
Work Environment
Office environment
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1285435
Job Category Diploma , Tech Support
Locality Address
State Delhi
Country India
About Company
DXC Technology India
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