Customer Service Jobs Opening in Nido Home Finance Limited at Mumbai
FEATURED JOBcustomer service executive
organization.
Job Description
Responsibilities & duties
● Provide excellent and easy to understand support via various support channels (email, phone, chat platforms)
● Identify potential issues and work with both product and support teams to get resolved ●
Communicating resolutions clearly, effectively and efficiently to clients
● Identifying and taking ownership of problems, concerns or issues with a customer and working with the customer to mitigate or resolve Skills/Attributes required
● Enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem
● Excellent customer service relationship skills
● Strong empathy and ability to understand the customer
● Team player, great work ethic and ability to work in a high paced environment
● Excellent verbal and written English communication skills
● Highly organised and attention to detail
● Experienced with MS Office including Word,
