Customer Service Jobs in Aligarh - Brand Samosa

Customer Service

Brand Samosa

0 Years

Not disclosed

Expired

Posted: 15 Feb 22

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist the student/teacher representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform
2. Manage class rescheduling requests and handle database and coordinate with the tech team to execute this in the backend to manage ongoing classes
3. Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow
4. Communicate with customers via phone and email
5. Maintain the documentation and communicate the same to stakeholders by recording customer queries and details
6. Contribute to team effort by accomplishing related results as needed

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Who can apply

Only those candidates can apply who:

. are available for full time (in-office) internship

. are from Aligarh, Ghaziabad, Noida, Faridabad and neighboring cities

. have relevant skills and interests

Other requirements

1. Should be patient, empathetic, and passionately communicative

2. Excellent communication and interpersonal skills

3. Excellent skills in MS Office, documentation, Advanced Excel-like VLOOKUP

4. The ability to listen and active problem-solving skills