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Customer Service Jobs in Aligarh - Brand Samosa

Customer Service

Brand Samosa
Expired

Posted: 15 Feb 22

Job Description


About the internship
Selected intern's day-to-day responsibilities include:

1. Assist the student/teacher representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform
2. Manage class rescheduling requests and handle database and coordinate with the tech team to execute this in the backend to manage ongoing classes
3. Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow
4. Communicate with customers via phone and email
5. Maintain the documentation and communicate the same to stakeholders by recording customer queries and details
6. Contribute to team effort by accomplishing related results as needed
Learn skills relevant for this internship on Internshala Trainings
Who can apply

Only those candidates can apply who:

. are available for full time (in-office) internship

. are from Aligarh, Ghaziabad, Noida, Faridabad and neighboring cities

. have relevant skills and interests

Other requirements

1. Should be patient, empathetic, and passionately communicative

2. Excellent communication and interpersonal skills

3. Excellent skills in MS Office, documentation, Advanced Excel-like VLOOKUP

4. The ability to listen and active problem-solving skills

5. Must be able to multi-task

6. Remarkable detail orientation for making accurate trackers

7. The ability to analyze large amounts of data

8. Competent time management skills

9. Must be self-motivated

Number of openings
2

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects

About Company

Brand Samosa
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