Customer Service Jobs in Bangalore - BUMSONTHESADDLE

Customer Service

BUMSONTHESADDLE

0 Years

Not disclosed

Expired

Posted: 05 Jul 21

Job Description

About the internship

The intern would be responsible for providing knowledgeable, courteous, and professional assistance to our customers via telephone, email, website, and social media platforms. The customer service should be friendly, professional, and personalized at all times, the role would also have active community engagement and influence using various online platforms.

Selected intern's day-to-day responsibilities include:

1. Work on professionally handling the incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
2. Work on thoroughly and efficiently gathering customer information, access, and fulfilling customer needs, educating the customer where applicable to prevent the need for future contacts, and documenting interactions through contact tracking
3. Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, and product assistance & troubleshooting

Skill(s) required

MS-Excel

English Proficiency (Spoken)

English Proficiency (Written)

Learn these skills on Internshala Trainings

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 30th Jun'21 and 4th Aug'21

3. are available for duration of 6 months