Customer Service Jobs in Bangalore - Codeyoung

Last Date 18 Dec 2021
This Job is Expired

Codeyoung - Job Details

Date of posting: 18 Nov 21

About the internship
Responsibilities :
- Respond to mentor's and reviewer's inquiries in a timely, efficient, and helpful manner through multiple forums and channels, including Zendesk (company's current CRM platform) and Slack.
- Solve student issues, questions, and concerns about their Mentor or project review experience.
- Work with the broader Mentor Ops team to identify systematic issues causing issues for Mentors, Reviewers, and/or students, design and implement simple and effective solutions.
- Analyze student and mentor performance data to identify inefficient and underperforming programs.

- Any graduate
- Experience in communicating with customers on phone, email, chat or SMS. Experience writing clear and concise emails and other communications for diverse and widespread audiences and engaging with global communities through multiple platforms, such as Slack, Youtube Live, and more.
- Flexibility in using, or learning to use, different methods for tracking and conveying information, Google docs, online chat programs, and email
- Adaptable in a fast-paced, start-up environment, and comfortable developing strong working relationships with colleagues across global offices.
- Empathetic, patient, and compassionate.

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

have relevant skills and interests

  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum

    Number of openings

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    State : Karnataka
    Country : India

    About Codeyoung


    We are an online tutoring service for school students to teach them technologies like web development, scratch, and data science. Started by two passionate and visionary IIT graduates, with the vision to make every kid in the world to be problem solvers, creative leaders, and innovators for the future. Our aim is to channelize and give purpose to the inquisitive and creative young minds by helping them discover and understand technology in the most organic manner while also being active contributors in developing technology than just being passive consumers. We offer coding courses to kids from class 1st - class 10th. Each module has a tangible project and the child is always actively -building- rather than passively learning. We want every kid in the world to code!
    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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