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Customer Service Jobs in Bangalore - Innobits Solutions

Last Date 09 Dec 2021
This Job is Expired

Innobits Solutions - Job Details

Date of posting: 09 Nov 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Own the overall relationship with our customer base, which includes: initial
2. onboarding and training, increasing product adoption, ensuring retention, and
3. ongoing customer satisfaction.
4. Act as the customer's first point of contact
5. Help customers maximize the value of the product with absolute
6. knowledge of the product
7. Work on high levels of quality customer engagement to ensure they reach success as
8. soon as possible
9. Approach actively growing the community of customers
10. Identify opportunities for growth by relaying information back to the sales team
11. Respond to support queries, provide answers and be the go-to guide
12. Manage CRM and other platforms related to delivering customer
13. success
14. Help monitor customer health through available metrics and assessment and
15. carry out follow-up actions as necessary
Skill(s) required
  • Client Relationship

  • Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. A professional with 1-2 years of client-facing experience

    2. Excellent communication skills & demonstrated interpersonal skills

    3. Meticulous, multi-tasker & works with a calm and level headed manner

    4. Working knowledge of CRM tools

    5. Ensure adherence to company policies and procedures

    6. Ensure timely reporting of activities and results

    Perks
  • Certificate
  • Letter of recommendation
  • Free snacks & beverages
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 2 to 4 Lac/annum

    Number of openings
    3

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    State : Karnataka
    Country : India

    About Innobits Solutions

    Innobits Solutions
    About Innobits Solutions
    Innobits is a startup factory based in Bengaluru, India, and Austin, USA. We build products that uniquely solve problems with turnkey, simple, low-cost, and easy-to-use innovative technology. We are forming young, dynamic, passionate, and talented teams that can help solve complex problems that change the way technology touches our lives. Whether that be making products, business development, creative writing, marketing, or data science, we are always looking to add to our brightest team. We are working on revolutionizing how we consume information the fastest way with fresh thinking.
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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