Customer Service Job in Interview Cracker at Bangalore

Customer Service

Interview Cracker

0 Years

Not disclosed

Expired

Posted: 29 Jan 21

Job Description

About the internship

Job Description
Handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders

Key Responsibilities

-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)

-Adhere to the defined SOPs and processes in dealing with customer queries and issues

-Provide relevant information on products and services to customers

-Maintain and update the relevant documentation relating to help desk activities

Functional Competence

-Good verbal and written communication skills

-Attention to detail

-Ability to continuously learn and adapt

-Working with teams

Contract length: 6 months

Job Types: Full-time, Contract

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 4th Dec'20 and 8th Jan'21

3. are available for duration of 6 months

4. have relevant skills and interests

Number of openings

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type0

Job Id1104472

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

About Interview Cracker

Interview Cracker, a company founded by IIT alumni, we are preparing young aspirants to get ready for the new economy and start earning through internships or jobs, especially for the startup culture.

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