Customer Service Jobs in Bangalore - Kapture CRM
Customer Service
Job Description
1. Achieving process targets by running the process successfully
2. Understanding client requirements clearly and documenting and communicating the same to internal teams
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
1. Must have the ability to take ownership of the customer/customer complaints
2. Must have excellent communications & interpersonal skills
3. Must be enthusiastic & energetic individuals with willingness to learn and grow professionally
4. Must be organised professionals with rich knowledge and passionate in achieving service level agreement (response & resolution)
5. Must have the excellent analytical ability with very good documentation skills
6. Must have good Excel skills and reporting knowledge
7. Must be comfortable in working in a team-oriented setting and independent setting
8. Must be open to work in shifts 24/7