Customer Service
Rozana.in
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 09 Feb 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage incoming phone calls
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Which 3 languages you are good at speaking: English, Hindi, Malayalam, Tamil, Kannada
If the candidate is able to perform well, He/She will be eligible for a full-time job.
1. Manage incoming phone calls
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Which 3 languages you are good at speaking: English, Hindi, Malayalam, Tamil, Kannada
If the candidate is able to perform well, He/She will be eligible for a full-time job.
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
4
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1328145
Job Category Internship , Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
Rozana.in
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