Customer Service Jobs in Delhi - GreenTech ITS
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage large amounts of incoming calls
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Handle customer support - calls, emails, chatbot
1. Manage large amounts of incoming calls
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Handle customer support - calls, emails, chatbot
Skill(s) required
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Feb'21 and 25th Mar'21
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings-2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1123721
Job Category Tech Support
Locality Address
State Delhi
Country India
About Company
We offer better management and operations of the existing infrastructure including intelligent transportation to ease congestion and respond to the crisis. We provide safer and more convenient travel for commuters' management, operation, expansion, and reconfiguration of transportation systems, along with safe, efficient, and secure intelligent transportation system providing increased revenue generation to the concessionaire and reduced fuel consumption and environmental impact.
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