Customer Service Jobs in Hyderabad - TalentSprint Private Limited
Customer Service
Job Description
1. Preparing periodic reports and managing key business metrics that impact the customer experience
2. Ensuring that quality standards are being met
3. Communicating with key teams in support of customer issues and questions
4. Interacting with customers to provide and process information in response to inquiries and concerns
5. Controlling resources and using assets to achieve qualitative and quantitative goals
6. Supporting customers on online learning access, and handling queries around order confirmation, cancellation, and etc.
Only those candidates can apply who:
1. are available for full time (in-office) internship
3. are available for duration of 3 months
4. are from Hyderabad and neighboring cities
5. have relevant skills and interests
1. Must have good verbal and written communication skills
2. Must have good analytical & problem-solving skills
3. Must have the ability to work effectively and collaboratively in a fast-paced environment and in an ambiguous work environment
Career opportunity and benefits:
1. Work closely with top academic and corporate brands (IIT, IIIT, IIM, IISc, Google, Pega, etc.)
2. Work closely with well-known startup leaders in the ed-tech field
3. Be at the forefront of new-age deep-tech education for professionals