Customer Service Jobs in Hyderabad - TalentSprint Private Limited
Customer Service
TalentSprint Private Limited
Expired
Posted: 28 Jul 21
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Preparing periodic reports and managing key business metrics that impact the customer experience
2. Ensuring that quality standards are being met
3. Communicating with key teams in support of customer issues and questions
4. Interacting with customers to provide and process information in response to inquiries and concerns
5. Controlling resources and using assets to achieve qualitative and quantitative goals
6. Supporting customers on online learning access, and handling queries around order confirmation, cancellation, and etc.
1. Preparing periodic reports and managing key business metrics that impact the customer experience
2. Ensuring that quality standards are being met
3. Communicating with key teams in support of customer issues and questions
4. Interacting with customers to provide and process information in response to inquiries and concerns
5. Controlling resources and using assets to achieve qualitative and quantitative goals
6. Supporting customers on online learning access, and handling queries around order confirmation, cancellation, and etc.
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
3. are available for duration of 3 months
4. are from Hyderabad and neighboring cities
5. have relevant skills and interests
Other requirements
1. Must have good verbal and written communication skills
2. Must have good analytical & problem-solving skills
3. Must have the ability to work effectively and collaboratively in a fast-paced environment and in an ambiguous work environment
Additional Information
Career opportunity and benefits:
1. Work closely with top academic and corporate brands (IIT, IIIT, IIM, IISc, Google, Pega, etc.)
2. Work closely with well-known startup leaders in the ed-tech field
3. Be at the forefront of new-age deep-tech education for professionals
Number of openings
2
Job Particulars
Education Any Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1167994
Job Category Internship , Tech Support
Locality Address
State Telangana
Country India
About Company
About TalentSprint Private Limited
TalentSprint Pvt. Ltd, an NSDC partner company, is a leader in professional skill development and talent transformation for the information technology and banking sectors. The company's world-class training centers are located in Hyderabad, Bengaluru, Chennai, and Coimbatore. Set up in 2009 with a focus on employability and skill development for IT and BFSI industries, we have 1,00,000+ trained, 300+ corporate partner network, 300+ colleges, 260,000+ free online learners, and over 500,000+ Facebook likes.
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