Customer Service Job in Eduvanz Financing Private Limited at Mumbai

Selected intern's day-to-day responsibilities include:

1. Assist the customers regarding all their concerns with products or services and resolve them on priority, maintaining strict SLA
2. Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service
3. Improve operational efficiencies while managing customers requests
4. Deliver superior client services, fostering strong rapport, retention, and satisfaction
5. Provide ultimate customer support through live chat solutions in a fast-paced environment
6. Offer advice and assistance to customers, paying attention to special needs or wants, and going the extra mile to resolve customer's concerns and issues

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