Customer Service Jobs in Mumbai - Nobel Hygiene Private Limited

Customer Service

Nobel Hygiene Private Limited

0 Years

Not disclosed

Expired

Posted: 01 Mar 22

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Provide regular support and resolve queries (emails and calls)
2. Respond to customers in a timely manner
3. Work on escalation and resolution of areas of concern as raised by customers
4. Build and optimize consumer journeys to manage customer inquiries and complaints on the customer relationship management platform.
5. Act as the voice of the customers internally (partner with the marketing team to identify and derive insights from customer sentiment and product feedback from the community base)
6. Ensure the brand's language and tonality are followed for all customer interactions
7. Identify and nurture high-value customers to share relevant stories

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Informal dress code

Number of openings

Certificate: Will be provided at the end of the Internship