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Customer Service Jobs in Mumbai - YDigital

CW
Customer Service
YDigital
Other Course
YDigital
Last Date 15 Jan 2021
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YDigital - Job Details

Date of posting: 15 Nov 20
About YDigital
YDigital is a top-rated digital marketing company situated in Mumbai. Over the years, we have worked with Fortune 500s and brand-new startups. We help ambitious businesses like yours generate more profits by building awareness, driving web traffic, connecting with customers, and growing overall sales.
About the internship
Selected intern's day-to-day responsibilities include:

1. Generate sales leads
2. Work on documenting customer interactions accurately
3. Resolve questions and service issues for customers via phone, email, and text
4. Resolve all inbound and outbound support requests per established guidelines
5. Assist with placement of orders, refunds, or exchanges
Skill(s) required
  • MS-Excel
  • Client Relationship
  • English Proficiency (Spoken)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 31st Aug'20 and 5th Oct'20

    3. are available for duration of 3 months

    4. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Candidate should possess excellent oral and written communication skills

    2. Proven customer support experience

    3. Strong phone contact handling skills and active listening

    4. Familiarity with CRM systems and practices

    5. Comfortable using computers

    6. Ability to stay calm when customers are stressed or upset

    Perks
  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • Job offer
  • Additional Information

    Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 2 to 3 Lac/annum

    Number of openings
    3

    Job Summary

    Job Type : 0
    Job Role : Others
    Job Category : Others
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About YDigital

    YDigital
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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    YDigital recruiting Customer Service candidates nearby Mumbai.YDigital vacancies for Customer Service is recruited through Written-test, Face to Face Interview etc.
    YDigital Company recruits a lot of candidates every year based on the skills . The candidates with Other Course are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai can apply for Customer Service position in YDigital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the YDigital recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of YDigital and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of YDigital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in YDigital and near your city and get a secured career.